Give Patients a Magical Experience Using Innovative Technology

Webinar with Dr. Larry Garber
Reliant Medical Group

September 6: 10:00 - 11:00 AM
Online only! Note the time!

From check-in to check-out, patients have fantasies of efficient service for every step of the visit. Learn how Reliant integrated novel technologies with the Epic EHR to streamline check-in, display wait-times, identify patients in waiting rooms using stealth photos, identify the exam room provider with an automated colored light system, display a provider-specific and patient-specific slideshow in the exam room, and expedite check-out.

Reliant Medical Group, a 500+ provider multispecialty group practice, found itself in the unenviable position of losing their buildings' leases 2019. Faced with building and renovating every office, Reliant took the opportunity to re-evaluate every aspect of patient care. Through a two year-long process involving almost every employee, Reliant developed consensus on new workflows, building designs, staffing, and technologies designed to give patients the best experience and quality of care.

Presenter:

• Dr. Larry Garber is an EpicCare Ambulatory Certified analyst, a Cache developer, a board-certified Clinical Informaticist, and Medical Director for Informatics at Reliant Medical Group for 19 years. He designed, developed and implemented most of the systems that will be presented.
  

Reliant piloted and refined the new system of care at 4 different locations over the course of 18 months. The result of this work will be presented, with a focus on new innovative technologies integrated with the Epic ambulatory EHR. Some of these include:

• Welcome Kiosks that automatically clean the screen at the end of check-in, via integration with Epic
• Digital signage at each check-in desk that integrates with Epic to denote staff name and wait time for patient
• Automated “stealth” photography of patients checking in, so the patient can be identified in the waiting room
• Exam room exterior colored light system automatically conveying to Epic the status of the room for efficiency 
• Exam room screen saver that displays, while the patient is waiting for the provider, info relevant to the patient, allowing rooms to be shared by one of several providers.

The work that Reliant has done has had a laser focus on leveraging the power of Epic with integrated technologies in order to provider a magical experience, not only for our patients, but also for our physicians and staff.

New Tools of the Trade: Transforming Your Population Health Strategy Into a Reality

  September 12, 2017 9:00 - 11:00 AM

As healthcare continues to shift from volume to value and organizations explore new strategies to deliver proactive, high-quality, low-cost care, technology will play an instrumental role in allowing organizations to be successful in this new paradigm. How to make it work for you?

That’s another matter.

In this session, Ken Laliberte , Manager of Product & Industry Messaging at MEDITECH, will address how these organizations can leverage their technology to more effectively coordinate care, reduce readmissions, increase patient outcomes, provide an overall better patient experience, and more effectively manage patient populations. Attendees will also learn about some creative solutions they can deploy to standardize and enhance workflows for increased efficiencies, as well as strategies to promote engagement and buy-in across their organization.

This session will focus on:

• The benefits of tailoring care delivery based on risk stratification
  
• New roles emerging to support population health
  
• How analytics can pinpoint areas for improvement and track progress
  
• Strategies for engaging patients via patient portals and wearable devices

Cure for the Common Cloud

September 19, 2017 9:00 - 11:00 AM

The explosion of useful cloud services has enabled new levels of productivity, resulting in strategic advantages for many healthcare providers. In fact, a recent Netskope Cloud Report shows that on average, healthcare organizations use more than 900 different cloud services.

But using the cloud is not without risk; common scenarios such as patient records accidentally being shared via the cloud or loss of protected or sensitive data are genuine concerns. Legacy security tools force a catch-22 between using the cloud for productivity and collaboration or alternatively organizations are forced to block cloud services entirely to help mitigate risk. In most cases, blocking the cloud no longer works both technically and operationally. There has to be a better way.

Join this session to learn how the use of cloud services is driving productivity in healthcare and what the best practices are for healthcare technology and security leaders to help ensure a safe and secure cloud without negatively impacting productivity.

Featured speakers include Sonia Arista, who is the Healthcare Practice Lead for Guidepoint Security and the former CISO of Tufts Medical Center and Bob Gilbert, Chief Evangelist at Netskope, a leading cloud access security broker.

Attendees will learn how to:

• Think about cloud services in relation to business objectives
  
• Safely enable productivity suites like Office 365
  
• Triage Shadow IT and consolidate on the most enterprise-ready cloud services
  
• Define policies and supporting technical controls to identify and prevent PHI leaks
  
• Gain influence with business stakeholders to champion information security initiatives
  

Spotlight User Group - Webinar Series

Tuesday, September 19, 2:00 PM

Over the coming calendar year, MHDC will be hosting a series of user group webinars that will focus on relevant & important use cases, questions, and your input & recommendations for  improvements to the Spotlight solution.  

Session info coming soon

Upcoming Sessions: Tuesdays, 2pm EST

• Tuesday, November 21st
  

Annual Meeting
November 15, 2017
Save the Date
at Massachusetts Medical Society, Waltham

MHDC Members: $75
Non-Members: $200

Annual Meeting
November 15, 2017
Save the Date
at Massachusetts Medical Society, Waltham

SPONSORSHIPS AVAILABLE

There are twelve (12) Sponsorships available for this event.

Member Sponsor: $1000

Non-Member Sponsor: $2000

Spotlight User Group - Webinar Series

Tuesday, November 21, 2:00 PM

Over the coming calendar year, MHDC will be hosting a series of user group webinars that will focus on relevant & important use cases, questions, and your input & recommendations for  improvements to the Spotlight solution.  

Session info coming soon

Tableau for Healthcare Professionals -- Beginner / Intermediate Level

HeathDataViz
DataSense Solutions, Waltham, MA

This two-day course is designed for the healthcare professional who works with data (regardless of technical or analytical background), with a beginner to intermediate Tableau software skill level. This highly interactive course is designed to give you the skills you need to connect to data and build tables, graphs, charts and dashboards in Tableau using healthcare data sets.