• 24 Sep 2019
    • 9:00 AM - 11:00 AM
    • MHDC Offices and Online

    Embracing Medical Scribing to  Increase Revenue and Decrease Physician Burnout


    Physicians spend about 50% of their time documenting patient visits and only 27% with direct patient care.  Physician burnout leads to unhappy physicians and patients, poor physician performance, and a strain on the medical practice as these physicians can create unproductive, stressful environments.

    A study published in JAMA Dermatology followed the implementation of a scribe program over 12 months in a large dermatology practice.  The findings included a 50% reduction in documenting time, a willingness by 79% of physicians to increase their patient volumes, and a 7.7% increase in revenue. 

    In this session, Andrea Caliri, M.D.,  MindLeaf Medical Consultant and

    John Kemp, M.D., Subject Matter Expert – Virtual Scribes will:

    •  Describe the pros and cons of physical, virtual and dictation scribing options
    • Discuss how to determine which scribing solutions are the best fit for your practice
    • Explain how scribing can reduce physician burnout by improving work-life balance
    • Discuss how you can increase your physician productivity and return-on-investment by increasing the number of patients seen per hour
    • Provide you with a medical scribe options calculator that will help you identify the annual cost savings from each type of scribing solution.
    • 01 Oct 2019
    • 9:00 AM - 11:00 AM
    • MHDC Offices and Online

    Insights Generator:

    Reduce the Need for Scenario Planning and Competitive Analysis

    PointB logo full color

    • The competitive landscape for healthcare payers and providers continues to become more difficult to navigate.   Leaders must make high-stakes decisions related to strategic growth opportunities, aligning investments and services to changing demographic patterns, maximizing utilization of physicians and locations, or managing a portfolio of aging assets and infrastructure, but many times must do so without access to trustworthy, data-backed insights. Tremendous time and expense are dedicated to gaining insights that are critical to the strategic growth and viability of organizations. 

      Point B’s Healthcare Market Insights tool is built on a customizable analytics platform – Insights Generator – that puts the product roadmap in the hands of our clients, enabling the quick delivery of insights that are tailored fit to their needs.  The tool integrates public and proprietary datasets seamlessly and puts intuitive, actionable insights in the hands of your decision makers.  Previous clients have estimated that this tool has decreased their scenario planning and competitive analysis efforts by as much as 95%.


      Alex Chang, Principal, Point B Technology

    • 19+ years of experience in business strategy and technology transformation to drive business outcomes.
    •          Lead architect and developer of Point B’s Healthcare Market Insights  analytics platform.
    •         Experience developing and instilling data and analytics capabilities   across retail, healthcare, and financial services organizations with   emphasis on results orientation and a partnership mentality.
    •         Successfully led initiatives in data strategy, customer insights, retail product insights, campaign, and promotion analytics, payer claims analytics, commercialization and market analytics, and precision medicine.

    Greg Gardner, Practice Director, New England, Point B Technology

    •          20 + years of experience leading technology, process and strategic         projects both nationally and internationally         
    •          Extensive experience delivering successful cross-functional initiatives in payer, provider, and life sciences organizations. 
    •        Deep expertise in IT Strategy, complex program design, risk management, and PMO development.
    • 09 Oct 2019
    • 10:00 AM - 11:30 AM

    Better Data for Better Health: Enhancing Community Data in 

    New York City


    TIME 10-11:30AM

    • In this presentation, members of the HealthDataViz team will share their recent work redesigning NYC Department of Health and Mental Hygiene’s (NYC DoHMH) interactive public health data website.  The new, groundbreaking site is an innovative example of how public health agencies, providers, payers, policy makers and researchers can present complex health and healthcare data from different sources in an engaging and exciting way. 

      Every month more than 1,000 people visit the NYC Epiquery (a combination of the words Epidemiology and Query) website to access public health survey, vital records and surveillance data and related information. Leveraging Tableau data visualization software, HealthDataViz collaborated with a team of experts in Information Technology, Epidemiology, Biostatistics and Database Management to re-imagine the website’s design and technology architecture.  They revamped the site with rich media and graphical presentation of data, improved user experience through guided navigation, and added advanced statistical analysis capabilities. The new site employs best practices of data visualization and innovative use of technology to create a seamless, easy-to-use and high-impact application that enables policy makers, researchers, program developers and the general public to easily access and understand the data they need for decision-making.  HealthDataViz will showcase examples ranging from the user-friendly Community Health Profiles designed for novice users to the sophisticated exploratory and statistical tools designed for experts to perform in-depth analysis and statistical testing about topics such as quality of care, social determinants of health and population health trends.

      Lessons to be learned:

      • A great example of presenting complex health data tailored to different audiences
      • How best practices in data visualization were applied in the new website
      • Various user needs and how they were considered to create a website effective for everyone from the novice to the advanced data user
      • An overview of the technology innovations that enabled the final product to be realized
    • Speakers:  Dan Benevento, Principal, HealthDataViz and Cambria Brown, Consultant, HealthDataViz

    • 16 Oct 2019
    • 9:00 AM - 11:00 AM
    • MHDC & Online for Members - Online for Non-Members

    It's Cybersecurity Awareness Month...

    Do You Know What Your Users Are Doing?


    User behavior causes 68% of corporate security breaches.  Users choose convenience over security, blur the line between personal and professional identity, and create risk for you.  Especially true in healthcare, with so many needing quick and easy access to sensitive data, it’s been a problem for decades.  Traditional security awareness efforts haven’t had much impact, so what now?

    There’s a new approach emerging to solve this, combining the behavior science behind addictive consumer apps with security automation.  User Behavior Management makes improving security fast, simple, and personally rewarding – and enables organizations to understand and benchmark user-based risk, and target, drive, and measure user behavior.


    Based on research and customer operations across 1 million people, Covered Security has delivered a User Behavior Management platform that motivates and empowers people to improve their security – and reduce the risk to their employers.  It’s like Fitbit for user security. 


    Please join us to see what Covered Security has learned about the keys to successfully measuring and changing user behavior.


    Learning Objectives:

    • Why users are compromised online at a rate 124.7% higher than security professionals
    • Behavior science research findings that can be used to drive user behavior
    • Measuring and benchmarking an organization’s level of user-driven risk
    • How to efficiently target security awareness efforts
    • Effectively driving security behavior change with personalization, gamification, and rewards


    Chris Zannetos - CEO, Covered Security

    Chris Zannetos is a pioneer in the cyber security industry.  He has founded 3 security companies, built several first-of-their-kind security solutions, was a Research Affiliate with MIT Sloan’s cybersecurity initiative, founded a non-profit which is leading a state-funded cybersecurity workforce development program, and has served on various industry boards including the Advanced Cyber Security Center.

    • 24 Oct 2019
    • 9:00 AM - 11:00 AM
    • MHDC & Online for Members - Online for Non-Members

    Why Purpose-Built Identity and Access Management is Critical to Solving Healthcare’s Increasingly

    Complex Security, Compliance, and Workflow Challenges


    • As healthcare organizations continue to shift to value-based care and evolve as modern digital enterprises, the care delivery ecosystem is rapidly changing. Today’s healthcare ecosystem includes a more extensive population of users, the number and types of devices from which users are accessing information is constantly growing, and applications are being delivered and accessed in a variety of different ways, including through virtual desktops, mobile applications, and from the cloud. 

      In this new ecosystem, organizations must establish trusted identities across a complex network of people, technology, and information. With focus on trusted digital identity and robust identity and access management (IAM) capabilities, organizations can optimize processes and technologies to solve critical workflow, security, and compliance challenges. They can give users secure access to the applications, devices, and information they need, anywhere and anytime they need it. 

      However, there are unique considerations and challenges in healthcare that impact IAM decisions, including healthcare’s unique ecosystem of users, devices, and applications, industry-specific regulations, and, very importantly, the need to balance security with efficiency for clinical staff.

      Attend this Webinar to learn:

    • Why IAM is critical in today’s increasingly complex healthcare delivery ecosystem
    • Unique healthcare considerations that impact the success of an IAM initiative
    • How Imprivata’s purpose-built IAM solutions meet the unique, demanding, and constantly changing security, compliance, and workflow challenges of the modern healthcare enterprise
    • Speaker:  Dan Borgasano,  Vice President of Product Marketing Imprivata
    • 29 Oct 2019
    • 9:00 AM - 11:00 AM
    • MHDC Offices and Online

    Successful Strategies for Aligning Payment Innovation to Value-Based Contracts


    The emphasis on value-over volume is growing at an accelerated pace –and is going to continue to grow as payers, providers and government programs move more business into value-based contracting programs. 90% of payers and 80% of hospitals have value plays in their reimbursement mixes, and payers anticipate fee-for-service checks to drop to less than one-third of the total over the next five years.

    The question remains, what makes a successful value-based reimbursement approach?  This webinar explores the need for clear agreement on what defines success and especially between partnering organizations that often face multiple uncoordinated and unsynchronized episode definitions, metrics and data requirements.

    Programs for public and private patient populations have different goals, different definitions of quality and different ways to measure whether quality objectives are attained. And many of these programs continue to change and evolve. 

    The webinar will explore:

    • Understanding elements of successful value-based reimbursement contracts
    • The role of actionable performance reports
    • Data management in a value-driven world


    Sri Vangala, Senior Director of Product Strategy and Business Development, Optum

    • 19 Nov 2019
    • 9:00 AM - 11:00 AM
    • MHDC & Online for Members - Online for Non-Members

    Are You Prepared for a Ransomware Attack?

    How the CIO Prepares the Organization to Carry on Patient Care and Business Operations

    Do you know that HealthCare is the #1 cyber attacked industry and that 45% of all ransomware attacks in 2017 involved healthcare organizations? Furthermore,

    • The cybersecurity research body suggests that ransomware damage costs will rise to $11.5 billion in 2019
    • Mobile malware, banking malware, and ransomware are the primary threats to expect in 2019 according to Fortinet.
    • Every 14 seconds a healthcare organization is expected to fall victim to a ransomware attack.

    These are shocking statistics that create enough alarm for CIO’s to evaluate their existing downtime policies and preparedness prior to becoming a statistic. Downtime events are common in healthcare, but as cyber-attacks have become more frequent and lengthier, the importance of preparation for just such an event is crucial.

    In this session, Joy Bauer and Sandra Murray of HealthNET Systems Consulting will provide practical information and recommendations to IT leaders including:

    • Statistics and examples of recent downtime events
    • Why Healthcare systems are targeted at an increased rate
    • NIST (National Institute of Standards and Technology)  CIO recommendations - for your reference
    • Ensuring the continuity of patient care and business operations
    • Guides to help you prepare for downtime
    • Examples of success

    Please join us to explore approaches to analyze and optimize your downtime readiness and execute your information systems contingency program.


    Joy Bauer, RN-BC, PMP, CPHIMS, CHTS-CP, CMUP is an innovative, solutions-focused, and results-oriented Clinical Informaticist and IT systems professional with a 30 year career.  Over the years, Joy’s roles have included clinical and IS leadership, large-scale system implementation management and interim CIO, many of which involve complex problem solving around technology, infrastructure, privacy and security.  Joy’s engaging and enthusiastic presentation style will be sure to result in thought provoking discussion among attendees. 

    Sandra Murray, MBA, PMP, CISM is a highly technical, hands-on project manager with 25+ years of experience in IT leadership, system implementations and optimization, M&A and system selections.  Sandy is a highly respected project manager and has managed IS technical teams with operating budgets of over $8.0 million.  Using her leadership and hands-on experience, as well as her numerous credentials including Certified Information Security Manager and ITIL certification, Sandy will have examples and personal experience to share on the topic of preparing for cyber threats. 

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