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2004 HealthMart Conference - Workshop Descriptions

"Crossing the Quality Chasm: How do we get there from here?"

Friday, October 29, 2004 - 8:00am-4:15pm
Westin Copley Place, 10 Huntington Avenue, Boston, MA

Agenda | Exhibitors | Workshops | Vendor Opportunities
Session Descriptions: Keynote | Session 1 | Session 2 | Session 3 | Session 4 | Session 5


Workshops

#1 Dimensional Insight

The Dirty Dozen Secrets in Your Data

Which physicians are holding back your drive to improve quality? How do you identify how competitors out-perform you? Does your organization defraud CMS?

This intensive, hands-on workshop will be conducted by Cass Schaedig, Principal, Trellis Healthcare Consulting. Cass will draw on over 18 years of healthcare management and consulting experience. She'll reveal secrets she's discovered lurking within healthcare data - and more alarmingly, provide an insight into the workings of her mind..

The case studies used will be based on a variety of sources, including: Public-use CMS files; state hospital association databases, provider-level financial and clinical data sets.

WHO SHOULD ATTEND: Anyone involved in quality initiatives, CIO's, business analysts and decision support analysts

#2 DeVA Systems Group

"Healthcare and HIPAA: Protecting your Information and Reputation"

In only a few seconds, confidential patient information or proprietary details about your organization may fall into damaging hands and open the door for HIPAA violations or lawsuits harming your hospital's reputation. DeVA Systems Group presents you with the opportunity to enforce your HIPAA compliance procedures, identify breeches of your Acceptable Use Policy and protect your information, reputation and patient information. Join a rapidly growing number of healthcare providers safeguarding their communication channels, avoiding countless risks to their organization and providing a protected environment for their entire hospital community.

WHO SHOULD ATTEND: CIOs, Chief Security Officers, Chief Compliancy Officers, IT Staff

#3 Medco Health Solutions

"Specialty Pharmacy: Critical Linkages for Better Patient Care "

Specialty Pharmacy (primarily biotech injectables) is the fastest growing component of drug trend. But if you're only measuring drug spend and trend under the pharmacy benefit, you're probably getting less than half the picture. More importantly, evaluating clinical care for patients on specialty medications is incomplete without utilizing their entire drug profile under medical and pharmacy benefits. Steve Russek, V.P., Specialty Pharmacy Services at Medco will demonstrate the critical importance of utilizing integrated data to improve clinical care for patients using specialty drugs, and the resulting positive impact on overall financial management of specialty pharmacy.

WHO SHOULD ATTEND: CIOS, CMOS, Medical Directors, Pharmacy Directors and Staff

#4 DiagnosisONE

"Managing testing and critical results to reduce errors and costs"

We will present the concept of 'Intelligent Connectivity', which is the confluence of Diagnostic Algorithms and the latest web based mobile technologies, for managing Physician-Lab interactions. We are deploying systems that allow pathology departments to add diagnostic intelligence to both the ordering and results delivery processes. These systems allow our customers to manage the utilization of testing resources while improving the physician's ability to order and track tests and access results and reports. Our systems have been shown to reduce costs by upto $1 per test. Our systems provide labs the ability to setup rules for the delivery of Critical Results that can significantly reduce the number of false alerts. These rules relate the patient's history, sex, age, medications etc. to the test to ensure that results classified as critical truly are critical for that patient. The system also allows institutions to set up multi-channel communication profiles for each physician allowing for unprecedented flexibility.

WHO SHOULD ATTEND: CEO, CMO, CIO, Medical and Nursing Directors and all those concerned with patient safety

#5 Ancillary Care Management, Inc. (ACM)

"Managing the Medical Pharmacy Drug Spend"

The biotech drug pipeline has become the fastest growing segment of drug trend in the U.S. The spend on high-cost specialty medications for people with complex, chronic conditions grew 26.6 percent in 2003-a growth rate nearly double the national average increase in drug spend. Ancillary Care Management, Inc. (ACM) will outline the economic benefits of developing and implementing a medical drug/injectable authorization and claims management process within your health plan. Learn firsthand what results payers are seeing as they improve the overall efficiency and accuracy of the medical pharmacy claims processing operations by reducing paper, eliminating manual review and increasing EDI activity.*

* The administrative savings associated with eliminating incomplete authorization requests, reducing paper/fax/phone interaction while enabling real-time collection of important clinical data can reduce a payer's authorization processing cost per transaction by approximately 40%. It is estimated that the administrative savings associated with eliminating manual pricing of these claims while drastically reducing claim re-submissions could exceed 70% of the administrative per claim processing costs currently experienced.

Discussion points will include:

  • History of specialty pharmacy
  • An understanding of the current medical pharmacy landscape in an integrated system
  • ROI is achieved through direct ingredient cost savings and process savings
  • NDC-based pricing and the ability to preserve the investment in the legacy system that requires J-codes
  • Maximizing rebate revenue
  • Creating an automated process to administer pricing methodologies such as WAC and MAC pricing
  • Review integrated challenges and opportunities
  • Data and reporting are necessities to the effective management of specialty benefits

WHO SHOULD ATTEND: COO, CIO, Medical Directors, Pharmacy Directors, Medicaid and Managed Care

#6 Caveo Technology

"Secure Clinical Messaging is More than Email - A Mayo Clinic Case Study"

The term "Secure Messaging" has different meanings to different people. However, within healthcare, secure messaging almost always implies "secure clinical messaging." As such, simply applying best practices to an organization's enterprise email system falls short of truly securing and enabling clinical communications and workflows, especially outside the firewall.

Today the most common message options are assumed to be insecure email or no email at all. With traditional e-mail there is no way to guarantee the security of someone's mailbox. Messages and attachments can be read by others, system administrators or even forwarded. This violates HIPAA policy. Additionally transferring messages to a patient's medical record can be awkward at best.

Clinical data needing to be exchanged securely includes much more than unstructured email messages. Data may be in the form of physician-to-patient messaging, physician referrals, clinical data dashboards, lab reports, Rx reminders, etc. It may be structured or unstructured, automated or manual. The financial and clinical ROI of moving many of these communications to electronic mediums is dramatic. Additionally, patients themselves indicate their ability to communicate with their physician online influences their choice of physician or health plan.

This presentation will look at the Mayo Clinic's deployment of a secure clinical messaging system. We will review the four basic methods of secure messaging, and discuss why Mayo Clinic selected the staging-server model and Caveo Technology's eMediary solution. The presentation will review adoption and deployment strategies, issues and lessons learned and recount technical, support and clinical perspectives.

WHO SHOULD ATTEND: CxO's, Communications Staff, Healthcare Portal staff and others

#7 GetWell Network

"Driving Patient Satisfaction and performance improvement using the Get Well Network Patient Empowerment Platform"

There is a growing trend among hospitals and health systems to improve the patient experience and how a patient spends their time at the hospital. Patients are more demanding about wanting to learn about their condition, treatment and recovery.

Hospitals are also looking for ways to distinguish themselves from their competition and develop relationships with patients that will last a lifetime. getwell:)network has developed the preeminent interactive bedside solution to allowing hospitals to empower their patients, nurses, staff and administrators to improve the cost, quality and service of healthcare delivery.

Michael O'Neil, Founder & CEO of getwell:)network knows first hand what it is like to be in a patient bed and the need to have information and entertainment at his finger tips. He will present how some of our health system partners around the country are using the Patient Experience to improve satisfaction, reach their performance improvement goals and a measurable ROI.

WHO SHOULD ATTEND: CEOs, COOs, CIOs, Nursing Administrators, Quality Improvement Administrators

#8 IBM

"The Healthcare Collaborative Network - Clinical Information Sharing Among Healthcare Stakeholders"

Utilizing a low cost and open standards model, the Healthcare Collaborative Network (HCN) can revolutionize the way the healthcare industry collects, shares, transmits, and analyzes health data. The Healthcare Collaborative Network meets the healthcare industry's desperate need to communicate critical clinical information fast, securely and more efficiently, to improve the monitoring of quality outcomes, adverse events, disease outbreaks, and ultimately improve patient care. The HCN design uses existing clinical information systems data available in most provider settings for collaboration, and has the flexibility to expand to new information sets as a network matures.

Bruno Nardone, Managing Consultant in IBM's Healthcare Business Consulting Services practice, will discuss IBM's experience with a demonstration project currently in progress to prove the value of automating the exchange of information from among multiple stakeholders, and the outcomes and experiences of participants on the network.

Ultimately, the HCN project is focused on supporting the needs for fast and secure health information exchange in and among extended enterprises and regional health information organizations.

WHO SHOULD ATTEND: Organizational leaders responsible for interoperability with business associates, CIOs, Medical Informaticists, Public Health Officers